Website visits
Cloudflare hosts and protects this website. It processes network information, such as IP addresses and request details, to deliver pages and prevent abuse. We do not use advertising trackers or analytics beacons.
Browser storage
The public website does not set cookies or write data to your browser’s local storage. You can remove data retained from earlier visits by clearing this website’s browser data.
Purchases
Stripe collects your payment details, email address, billing information, and shipping address where needed. We use order information to fulfill purchases, arrange pickup, provide support, and handle refunds. We do not receive or store full payment card numbers. Stripe keeps payment and order records; we do not maintain a separate order database.
Our checkout service receives your quantity, fulfillment choice, destination country, and request information. After a paid pickup order, Cloudflare sends your collection instructions. We retain a small delivery record for up to 35 days, plus daily cleanup time, to prevent duplicate emails. Correspondence is retained as described below.
Email correspondence
When you email us, we store your address, message text, conversation details, and accepted attachments to answer you. Cloudflare provides the private mailbox, file storage, and email delivery. Only our approved operator can access it. We keep correspondence until we delete it; messages moved to Trash become eligible for permanent deletion after 30 days and are removed by daily cleanup. You can request deletion by emailing us.
Service providers
Cloudflare provides website hosting, checkout processing infrastructure, abuse protection, private mailbox access, message storage, and email delivery. Stripe provides hosted checkout, payments, tax calculation, receipts, and payment records. Shipping carriers receive the name, address, and order details needed to deliver your purchase.
Your choices
You can request access, correction, or deletion of your correspondence by writing hello@honeychocolateco.com. We do not sell your personal information.
Security and children
The site uses reasonable technical safeguards and limits the personal data it collects, but no internet service can guarantee absolute security. The site is not directed to children under 13, and Honey Chocolate Co. does not knowingly collect their personal information.
Changes
We update this policy when our data practices change and revise the date above. Some payment or fulfillment records may need to be retained to meet legal obligations or resolve disputes.